Aims & Objectives

It is the objective of Marlborough House to provide care to all service users to a standard of which embraces fundamental principles of good care practice, and that this may be witnessed and evaluated through the practice, conduct and control of quality care in the home. It is a fundamental ethos that those service users who live in the home should be able to do so in accordance with the home's Statement of Values.

It is the objective of the home that service users shall live in a clean, comfortable and safe environment, and be treated with respect and sensitivity to their individual needs and abilities. Staff will be responsive to the individual needs of service users and will provide the appropriate degree of care to assure the highest possible quality of life within the home.

To meet these client needs the care service within the home is designed to achieve the following objectives:

To provide a secure and stable and comfortable environment where individual care and maintenance of dignity is paramount.
To deliver a service of the highest quality that will improve and sustain the service user's overall quality of life.
To ensure that the care service is delivered flexibly, attentively and in a non-discriminatory fashion while respecting each service user's right to independence, privacy, dignity, fulfilment, and the rights to make informed choices and to take risks.
To set realistic and attainable goals and encourage participation in decision making to reach those individual goals.
To ensure that each service user's needs and values are respected in matters of religion, culture, race or ethnic origin, sexuality and sexual orientation, political affiliation, marital status, parenthood and disabilities or impairments.
To ensure that the care service in whole is delivered in accordance with the Statement of Terms and Conditions agreed at the point of moving into the home.
To manage and implement a formal programme of staff planning, selection, recruitment, training and personal development to enable service user care needs to be met.
To manage the care service efficiently and effectively to make best use of resources and to maximise value for money for the service user.
To ensure that all service users receive written information on the home's procedure for handling complaints, comments and compliments, and how to use it.

The Range of Needs We Meet

We are able to take residents suffering from a wide variety of conditions such as:

Diabetes
Cerebral Vascular Accident
Parkinsons Disease
Respiratory Problems
Terminal Care
Palliative Care
Ongoing care
Respite Care
Catheterisation - long term/suprapubic
P.E.G. fed residents (Percutaneous Endoscopic Gastrostomy)

We are also able to accommodate residential residents with minor health needs.

This list is not exclusive and all potential residents will undergo a pre-admission assessment prior to moving to the home.

The Home is registered to care for the elderly with nursing needs and residential requirements.
Sadly, we are unable to accept people with severe psychiatric problems.

For full information about our home, please download our Residents' Guide.